> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nebulaengage.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Working with AI Personas in Your Nebula Simulation

> Learn how Nebula AI personas work, how memory and trust scores affect their behavior, and how to communicate with coworkers, managers, and stakeholders.

Nebula personas are AI characters who represent the people you work with inside the simulation — coworkers, managers, direct reports, and cross-functional stakeholders. Each persona is grounded in the company's org structure and has a distinct personality, role, and history. Talking to them feels different from talking to a generic chatbot because they have context: they know who you are, what you're working on, and what they care about.

<Note>
  Personas maintain consistent behavior based on the current world state. Their responses reflect their role, seniority, personality, and their history with you — not just the message you sent. If a persona seems guarded or pushes back, it's often because of something in the relationship or scenario context, not a technical issue.
</Note>

## What each persona knows about themselves

Every persona in Nebula has a full profile that shapes how they communicate and respond:

| Attribute               | What it means                                                         |
| ----------------------- | --------------------------------------------------------------------- |
| **Name and role**       | Their job title and place in the org chart                            |
| **Department**          | The team or function they belong to                                   |
| **Seniority level**     | Determines how much authority they carry and how they speak           |
| **Personality traits**  | Shapes tone, directness, and openness to challenge                    |
| **Communication style** | Affects how they write and respond — concise, verbose, formal, casual |
| **Goals**               | What they're trying to accomplish in the company                      |
| **Frustrations**        | What slows them down or gets under their skin                         |
| **Risk tolerance**      | How comfortable they are with ambiguity and change                    |

These attributes stay stable across your session. A senior executive persona won't suddenly become informal, and a cautious stakeholder won't suddenly become enthusiastic — unless the scenario warrants it.

## How persona memory works

Personas remember interactions across your session. If you've already told a persona something, you don't need to repeat yourself — they'll factor it into their next response. When you return to the same company in a future session, relevant memory can carry forward, so your relationships don't reset to zero every time.

This memory system means:

* Established relationships affect how open a persona is with you
* Prior commitments or statements you've made can come up again
* Patterns in how you communicate influence how personas perceive you over time

## Trust and relationship scores

Each persona tracks a relationship score that reflects how much they trust you and how the working relationship has developed. This score affects:

* How forthcoming they are with information
* How they react to your requests and decisions
* Whether they flag concerns to you or around you
* How much benefit of the doubt they give when you make a misstep

Relationship scores shift based on your interactions. Responding professionally, following through on commitments, and engaging personas in ways that match their communication style tend to build trust. Ignoring them, making promises you don't keep, or approaching them in ways that clash with their personality can erode it.

## How to start a conversation

<Steps>
  <Step title="Open the Chat app">
    Click the **Chat** icon in your desktop taskbar to open the direct message interface.
  </Step>

  <Step title="Select a persona">
    Your active team members appear in the left sidebar. Each entry shows their name and role. Click on a persona to open the conversation thread.
  </Step>

  <Step title="Send your message">
    Type your message in the input field and press Enter or click the send button. The persona will respond in a moment, consistent with their role and personality.
  </Step>

  <Step title="Continue the conversation">
    Build on the exchange as you would with a real coworker. You can ask for information, seek buy-in, flag an issue, or simply check in. The persona will respond in context.
  </Step>
</Steps>

You can also interact with personas through the **Email** app — some personas will reach out to you directly via email as part of the scenario, and you can reply or initiate email threads with them yourself.

## Types of relationships

Nebula scenarios involve several relationship types, each with different dynamics:

* **Manager** — someone you report to. They set expectations, ask for updates, and can escalate or shield you depending on the relationship.
* **Peer** — a colleague at a similar level. Collaboration is lateral, and influence depends on persuasion rather than authority.
* **Direct report** — someone who reports to you in the scenario. They need direction, clarity, and feedback.
* **Cross-functional stakeholder** — someone from another team or function whose work intersects with yours. Alignment matters, but their priorities may not match yours.

Understanding which type of relationship you're navigating helps you adjust your approach — the right message for a peer is often wrong for your manager, and vice versa.

<Tip>
  Check the stakeholder map in Mission Control before starting important conversations. It shows each persona's influence level, what they care about, and what to watch out for — useful context before asking for something significant.
</Tip>